Our Team 

Heleena White -  Whanau Support / Volunteer Coordinator

My name is Heleene White , I have lived within the Community for 20 years. I am a mother of two Children.

My passion is People and Place, and to ensue both these are nurtured and kept safe.

I provide support to our local Whanau , promoting wellbeing.

I am the front face of WCST and offer a warm welcome to who comes through our doors.

Hannah Hoffman - Youth mental health occupational therapist

Kia ora, my name is Hannah Hoffman and I am a New Zealand registered Occupational Therapist (NZROT). I moved to Whangamata when I was 12 years old, living away at times, but always returning and consider this place ‘home’.

I enjoy living in Whangamata with my family, who love surfing and spending time on the beach. 

I joined the Whangmata Community Services Trust in May 2019 and I work with children and adolescence, supporting their mental health. 

My work experience has predominantly been in the mental health setting, working in both child and adolescent and adult mental health with the DHB. 

As an OT, I believe that being able to participate and engage in meaningful, healthy, activities (occupations) is vital to good mental health and well-being.

OT’s believe that human’s have this inherent need to ‘do’ things. 

Often for people experiencing poor mental health they find themselves unable to do the things they want to do, need to do or are expected to do, so my job is to support them to find ways to be able to do these things. I use strategies such as sensory modulation, alcohol and drug support, psycho education, anxiety management, socio-emotional skills training and CBT to support people to reach their goals.

I approach health from a holistic perspective and consider people’s cognitive, physical and emotional abilities and find out what is getting in the way of ‘doing’ the things that make life worth living. 

Chris Hannah - Funding coordinator / Community development / Kids Club Supervisor

Kia Ora,

My family and I moved from the “big smoke” to Whiritoa in 2018 and just love the slower pace of life.  My role with WCST is varied and challenging, from accessing funding, to community development and running the newly established school holiday programme.

I have four children, 3 who have flown the nest, as well as being foster mum to two girls.  We have opened our home and hearts over the years to many children needing care, a rewarding and incredible journey.

My passion is “community” and I am very proud to be part of such a caring, dedicated team who have a united goal – to provide support and promote resilience for our local whanau.


Pip Ollerenshaw – Accounts Administrator

I joined the WCST team in February 2021 and I can already see what a great job this organisation does to support their local community.  I am looking forward to being able to contribute by bringing my accounting/administration knowledge to the team.

I have a background in ‘number crunching’ having started out as an office assistant back in the 80’s, then working my way towards a qualification with the Chartered Accountants Australia & New Zealand as an accounting technician in 2004.  

I am a great animal lover and spent 7 years working as a volunteer at the local SPCA in Waihi.  My other passion is gardening, and I take great pride in the produce that I bring to our dinner table.

“The glory of gardening: hands in the dirt, head in the sun, heart with nature. To nurture a garden is to feed not just the body, but the soul.” – Alfred Austin

Nga mihi


Colleen Phillips Role : Administration/ Reception

Kia Ora. My name is Colleen Phillips, my husband and I moved to Whangamata permanently in the middle of 2020 although have owned our home since 2000.  

We have 2 adult children and 5 beautiful grandchildren. 

I started working at Whangamata Community Services Trust in the middle of March, after working in Government Departments for 34 years.  It is now timely to get to know the people in our community that need a helping hand and guidance to be able to live, survive and enjoy life in this fantastic caring community. 

I enjoy fishing, reading, spending time with the grandchildren, shopping and travel

Natalie Boyd - Social Worker 

Kia Ora, my name is Natalie Boyd, I am the new social worker for this wonderful community services. I have been a social worker for the past 7 years and I am looking forward to doing some great work in the community helping whanau/families. 

I come from Rotorua and have just recently moved to Whangamata. 

I look forward to seeing what the future holds.

Thank you 

Natalie Boyd

Kids Club Team 

Michaela - Supervisor